1. Information We Collect
1.1 Automatically Collected Data
When you use donked.io, we collect:
- Technical Information: Operating system, device architecture, browser type, public IP address.
- Unique Identifiers: Hardware ID (hashed/anonymized where possible).
- Usage Data: Pages visited, session duration, and interactions with our services.
1.2 User-Provided Information
We collect information you voluntarily provide, such as:
- Account registration details (e.g., username, email).
- Payment information (processed securely by third-party providers; we do not store card details).
- Communications (e.g., support inquiries).
2. How We Use Your Information
We use data to:
- Provide, maintain, and secure our services.
- Process transactions and prevent fraud.
- Respond to inquiries or requests.
- Send service-related communications (e.g., updates, security alerts).
- Send promotional emails only with your explicit consent (opt-out available in every email).
3. Data Sharing and Disclosure
We do not sell or rent your personal data. Data may be shared with:
- Payment Processors (e.g., Stripe, PayPal) to complete transactions.
- Fraud Prevention Services (e.g., MaxMind, Stripe Radar) in cases of chargebacks or suspected fraud.
- Legal Authorities if required by a valid court order from the UAE or other jurisdictions where we operate.
4. Data Retention
- Payment Records: Retained for 180 days for compliance and dispute resolution.
- Other Data: Retained only as long as necessary for service delivery or legal obligations.
5. Your Rights
You may:
- Request access to, correction, or deletion of your data.
- Opt out of marketing communications.
- Withdraw consent (where applicable).
Note: Certain data (e.g., transaction logs) cannot be deleted due to legal/security requirements.
6. Security Measures
- Encryption: Sensitive data (e.g., payments) is encrypted in transit via HTTPS/TLS.
- Access Controls: Strict internal protocols limit data access to authorized personnel.
- PCI DSS Compliance: We adhere to industry standards for payment processing.
7. Copyright and Intellectual Property
Donked.io does not distribute, modify, or host copyrighted material. Our software tools:
- Are fully external and do not alter game code or protected content.
- Do not interact with copyrighted game assets or source code.
For Copyright Inquiries:
If you believe content on donked.io infringes your rights, contact us at [your email] with:
- Proof of ownership.
- A detailed description of the alleged infringement.
We will respond promptly in accordance with applicable laws.
8. Updates to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised "Last Updated" date.
Contact Us
For questions or data requests, contact:
[email protected]